Welcome to Staudes Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our contemporary fashion products. By accessing this website and placing an order, you agree to be bound by these terms. Please read them carefully.

1. Website Use

1.1 Eligibility

To place orders on Staudes Store, you must be at least 18 years old and have legal capacity to enter into binding contracts. By using our site, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account with us:

  • You are responsible for maintaining the confidentiality of your account credentials
  • All activities under your account are your responsibility
  • You must provide accurate and current information
  • You must notify us immediately of any unauthorized account use

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our contemporary fashion items (dresses, pants, shorts, skirts, and tops) through images and text. However, slight variations in color or fit may occur due to monitor settings or handmade details.

2.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice. If an item becomes unavailable after you place an order, we will notify you and refund any payments.

2.3 Pricing

Prices are shown in US dollars and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

3. Orders and Payments

3.1 Order Process

Placing an item in your cart does not reserve it. A contract is only formed when we email you confirming we’ve accepted your order (typically within 1-2 business days).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You confirm the payment method used is yours or you have authorization to use it.

3.3 Shipping

We offer:

  • Standard Shipping ($12.95): Via DHL/FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch

Delivery times are estimates and may vary based on location and customs processing. We ship globally except to some Asian destinations and remote areas.

4. Returns and Exchanges

4.1 Return Policy

We accept returns and exchanges within 15 days of delivery. Items must be:

  • In original condition with tags attached
  • Unworn and unwashed
  • In original packaging

Non-returnable items include final sale items, underwear, and swimwear (unless faulty).

4.2 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected] with your order number
  2. Wait for approval and return instructions (within 2 business days)
  3. Package items securely in original packaging
  4. Ship to our Winston facility using trackable shipping

Customers are responsible for return shipping costs unless the item is faulty.

4.3 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. You’ll receive email confirmation when issued. Please allow additional time for your bank to process the refund.

5. Intellectual Property

All content on this website (images, text, designs, logos) is the property of Staudes Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Liability and Disclaimers

6.1 Product Use

Staudes Store is not liable for any injury or damage resulting from product use beyond their intended fashion purposes.

6.2 Website Availability

We strive to keep our website available but are not liable for temporary unavailability due to technical issues beyond our control.

6.3 Third-Party Links

We are not responsible for content on websites linked from our site. Links are provided for convenience only.

7. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.

8. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date. Continued use after changes constitutes acceptance.

9. Governing Law

These Terms are governed by the laws of the State of Oregon, USA. Any disputes shall be resolved in the courts of Winston, Oregon.

10. Contact Us

For questions about these Terms, please contact us at:

Staudes Store
2376 Skinner Hollow Road
Winston, US 97496
Email: [email protected]